Customer Service Assistant

Lead Academy


Course introduction

This Customer Service Assistant course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.



Course Benefits


After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.



Course Pre-Requisites


There are no academic entry requirements for this Customer Service Assistant course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.



Target Audience


This comprehensive Customer Service Assistant course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service.



Course Outline


This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Customer Service Assistant course will set you up with a solid foundation to become a confident customer service manager and develop more advanced skills. This comprehensive Customer Service Assistant course is the perfect way to kickstart your career in the field of customer service. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.



Available Course Sessions


Please click here to stay updated on upcoming sessions.



Trainer Profile


Lead Academy

All our courses are online and self-paced.



 

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