Case Management in Practice (WSQ)

Arium School of Arts & Sciences

Course introduction

Course Objectives:The learner will be able to achieve the following learning outcomes upon completion of training:

LO1: Identify the process and principles of case management
LO2: Describe the ethics and professional responsibilities of case worker
LO3: Engage stakeholders for case planning
LO4: Support groups and mechanisms
LO5: Assess client’s needs for casework interventions
LO6: Manage clients’ associated risk and protective factors
LO7: Identify case planning principles, guidelines and theories
LO8: Develop care plans to support client’s need in accordance to organisational practice
LO9: Apply conflict resolution and counselling techniques with clients
LO10: Write social report, conduct closure of cases and obtain resources to deliver casework interventions
LO11: Implement evaluation methods
LO 12: Review client’s progress and evaluate casework intervention outcomes

Course Outline

Course Content:

i: Introduction to case management
ii: Engagement
iii: Assessment
iv: Planning
v: Casework intervention
vi: Casework evaluation

Available Course Sessions

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Trainer Profile

Our Lecturers

All our lecturers are selected based on their subject expertise, experience and dedication. They are required to possess at least a Masters in their subject expertise. With their years of work experience, they will also be able to illustrate topics in class with real world examples. We are committed to provide a high standard of service by promoting an environment conductive to student learning through a low student-teacher ratio of 30:1. Currently, we have 50 adjunct lecturers.

Details of our lecturers can be found on our website.