Monitor and Reward Performance Across Teams to Manage Achievement of Results


Course introduction

This course is to prepare anyone who works in the supervisory and managerial levels and for anyone who aspires to be a manager the ability to develop and implement team plans to meet business objectives and the ability in managing team performance to achieve business results and in rewarding team performance.
This course begins with the fundamental knowledge of the performance management cycle to entice the learners' understanding of how to develop team plans, implement team plans, and managing team performance.
It is very important for learners to understand all factors to consider in developing team plans. Those factors are legal & ethical considerations, organisational policies & procedures, and remuneration trends in Singapore. By considering these factors, learners are able to develop proper team plans according to Singapore’s needs.
The learners will be equipped with motivational theories, performance management approach, and training needs analysis. Besides understanding the above-mentioned factors and theories, as supervisors/managers, learners need to understand their stakeholders. By understanding their stakeholders, the learners are able to develop proper team plans that suitable to the organisation’s needs as well.
The course will be concluded by providing the learners with the skills and knowledge in implementing team plans and monitoring team performance.
This course is designed for the learners to be able to relate the theories with the workplace situations in the case studies. The learners will be given opportunities to reflect and discuss in implementing the skills and knowledge learned in this course to the workplace environment.

Course Benefits

Upon completion of this workshop, participants will be able to;

  • Understand organisational policies and procedures relating to the development of team plans, identification and management of risks, remuneration and performance management.
  • Understand legal and ethical considerations relating to the management and reward of team performance.
  • Understand relevant professional or industry codes of practice and standards relating to remuneration and performance management.
  • Understand the relationship between business objectives and the development and implementation of business plans and processes at the departmental level.
  • Understand the relationship between high-level strategy and the development and implementation of performance management plans and processes at the departmental level.
  • Understand implications and impact on employees and the organisation arising from the team planning process, risk management processes, remuneration and performance management processes.
  • Understand theories and concepts on performance management and incentives.
  • Understand market trends and developments in relation to remuneration and performance management.
  • Work with team leaders to develop team plans in accordance with expected performance.
  • Identify, request and allocate resources required for teams to implement the team plans.
  • Identify the success criteria to evaluate team performance.
  • Provide regular feedback to team leaders to maintain awareness of expected and actual performance to make improvement.
  • Manage and reward team leader performance in accordance with organisational policies and procedures to achieve expected performance.
  • Support team leaders to manage issues relating to employee performance to achieve team results.
  • Identify and monitor potential risks of strategic impact on business objectives to develop mitigation strategies.
  • Gather and analyse data on team performance using appropriate methods and prepare recommendations to enhance future activities and performance of the team.
  • Consult stakeholders to obtain inputs and garner support on team plans.
  • Assess emotional states of team leaders and respond appropriately to emotional cues when managing performance across teams to ensure individual needs are addressed.
  • Keep abreast of performance management processes by subscribing to diverse learning channels and participating in peer discussions to enhance own competence in managing performance management.

Target Audience

Supervisors, Team Leaders, Managers.

Course Outline

Module 1: Performance Management Cycle

  • Performance Management
  • Performance Management Cycle
Module 2: Developing Team Plans
  • The Importance of Team Plans
  • Developing Team Plans
Module 3: Remuneration and Performance Management
  • Motivation Theories
  • Maslow’s Hierarchy of Needs
  • Herzberg’s Two Factors Theory
  • Vroom’s Expectancy Theory
  • Adam’s Equity Theory
  • Performance Management Approach
  • Training Needs Analysis
  • Remuneration Trends in Singapore
  • Stakeholders
  • How to Consult with Stakeholders?
Module 4: Implement Team Plans and Monitor Implementation of Team Plans
  • Implement Team Plans
  • Success Criteria
  • Developing Teams
  • Review Team Performance

Available Course Sessions

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Trainer Profile


All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.