Effective Credit Risk Assessment and Revenue Collection Process


Course introduction

Selling in credit during tough times, especially now, can be vulnerable. Effective credit assessment applied to your customers can reduce bad debt in the future. You can learn and master the technique in selecting good credit standing customer.
Effective Credit risk management can reduce financial losses. Most Bad debts cases have resulted from poor credit risk assessment. Consuming too much credit risk and exceeding the credit risk appetite can result in irrecoverable losses and irreparable damage.
The course is designed to develop the skills and knowledge of business managers in recognising credit risk and selecting credit risk using basic analytical techniques and essential credit risk analysis methodology.
Participants may wish to learn effective debt management in perfecting credit risk management knowledge and competency.

Course Benefits

Upon completion of this workshop, participants will be able to;

  • Understand credit risk management and its tools applicable to managing credit risk
  • Understand and Apply techniques in selecting customers that fit into required credit risk appetite
  • Appreciate and implement good credit assessment strategies
  • Develop and formulate a credit and collection policy framework for their organisations

Target Audience

This workshop is for executives involved or responsible for formulating, enforcing and implementing credit policies, and debt collection.

  • Collection Officers
  • Sales & Marketing Executives
  • Credit Officers & Analyst
  • Bankers and Operations
  • Customer Service and Relationship Managers
  • Business Managers & Owners

Course Outline

  • Introduction to credit
  • Qualitative Credit Risk Analysis
  • Managing Receivables and Credit Policy
  • Developing Credit Scorecard

Available Course Sessions

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Trainer Profile

Jessica Hong

All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.