The aim of this module is to provide a better understanding of the overview supply chains design and processes. This covers the importance of forecasting, inventory management and how to distribute products effectively and efficiently through distribution centre.
Participants will be introduced to the supply chains performance metrics. How to apply and measure suppliers performance effectively. How to implement corrective actions in order to provide continuous improvement of the supply system.
This module also covers a basis perspective of the importance of proper planning and execution of project transportation.
Upon completion of this workshop, participants will be able to;
David Phua have been working in the Speciality Chemicals and Palm Oil MNC manufacturing industry moving cargoes from US and Europe manufacturing sites to distribute to customers in Asia Pacific through distribution centres and also move cargoes from South East Asia manufacturing sites to direct customers worldwide for more than 25 years.
Responsible for :
• Logistics management
• End to end Supply Chain management
• Order to Cash process management
• Handling of dangerous chemicals (shipping &storage )
• Warehouse & Inventory management
• Project management
As APAC Customer Service Manager, he hire, train and mentor a team of Customer Service executives in Singapore, China, Korea and Japan to process customer orders, shipping documents and execute delivery from our distribution centers using SAP system.
Obtain his Bachelor Degree in Transport and Logistics Management (RMIT). His passion also to train and mentor future Logistics professional, he continue to pursue to upgrade himself to be a qualified trainer and attained his ACTA ( IAL) .
In my many years as a Regional Head of Department for Logistics and Customer Service, he also learn and develop soft skills like leadership, creative thinking, communication skills, motivation and decision making.