WSQ - Conduct Competency-Based Interviews and Make Hiring Decisions


Course introduction

Move from intuition-led process of hiring decisions to a competency-based interview system and hone up your skills to hire the right talent all the time.  Receive an industry-endorsed mark of quality that acknowledges your mastery of HR competencies that are increasingly valued by employers. As a recruiter you also Prepare competency-based questions using the STAR approach that helps you differentiate your practices from conventional hiring practices. Learn to Identify types and forms of evidences to be gathered and manage logistics and evaluation methodologies for conducting a competency based interview

Course Benefits

National and Professional Recognition (WSQ)
On successful completion of each Skills Framework module, worker will receive 1 Statements of Attainment on “Selection management"  from SkillsFuture Singapore.

1. This program has been accredited by the Institute for Human Resource Professionals (IHRP). For more information on IHRP and IHRP Certification, visit

Excel in the fraternity of HR being a specialist in competency based HR

Target Audience

HR Managers, HR Business Partners, Talent management specialists, Recruiters, Line Managers, Hiring managers

Course Outline

  • Objectify the interview and hiring process
  • Provide a transparent system for recruitment and selection
  • Identify the required evidences to be gathered during interview to prove candidate‘s competence
  • Use appropriate evidence gathering methods to gather the required evidences
  • Hire the right candidate with correct skill set the first time, all the time
  • Provide consistency in hiring decisions
  • Ensure the candidate’s mind-set is aligned with corporate values and culture
  • Reduce turnover within organization
  • Provide legal protection for organization
  • Improve cooperation with different stakeholders in hiring

Course Duration:
2 days 9:00 AM - 5:00 PM

Available Course Sessions

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Trainer Profile

Elizabeth Chan

Be trained by a highly acclaimed Competency-Based Coach, Elizabeth Chan, with her experience of over 20 years in HR Management & Development and HR training & consultancy. Having developed and implemented competency frameworks for more than 40 industries, Elizabeth is also a certified on-the-job training facilitator and consultant as well as a pioneer and master trainer for the WSQ Advanced Certificate in Training and Assessment (ACTA) Program. Elizabeth is also a Certified Practising Management Consultant (PMC) by the Singapore Business Advisors & Consultants Council and a Certified Gallup Strengths Coach & Trainer.