Conduct Competency-Based Interviews and Make Hiring Decisions


Course introduction

Recruitment and selection is one of the most important processes in the Talent Management Strategy and Human Resource Management System. The cost of hiring, orienting and training a new employee far exceeds the cost of retaining a competent employee. 

The Center for Competency-Based Learning and Development (CBLD) offers you a revolutionary competency-based interviewing technique to help you do it right the first time by identifying, matching the right candidate to the job and making well-informed hiring decisions. 

Skills Framework - Technical Skills & Competencies (TSC) Details 
TSC code: HRS-HRM-3010-1.1
TSC Category: Employee Attraction (Selection Management)
TSC Description: Facilitate the development and implementation of selection strategies and processes to recruit suitable candidates for the organisation 

Course Benefits

For HR Professionals 

• Move from intuition-led process of hiring decisions to a competency-based interview system and hone up your skills to hire the right talent all the time

• Receive an industry-endorsed mark of quality that acknowledges your mastery of HR competencies that are increasingly valued by employers

• Lead by example in embracing the spirit of continuous learning and development that is crucial for a competitive workforce

• Learn how to better identify job applicants’ skills and competencies that fulfil current and future business plans of the organization

Target Audience

• Chief Executive Officers 

• Directors and Senior Managers

• Line Managers

• Supervisors
• Human Resource Managers

• Recruitment Specialists and Managers

Course Outline

Course Duration 
16 hours = 2 days program, 9:00am to 5:30pm

National and Professional Recognition
On successful completion of each Skills Framework module, worker will receive 2 Statements of Attainment on “Develop and Implement In-House Competency Framework” & “Develop Career Pathing Framework” from SkillsFuture Singapore.


  • This program has been accredited by the Institute for Human Resource Professionals (IHRP). For more information on IHRP and IHRP Certification, visit

Course Fees : $750 (excluding GST), funding available and SkillsFuture Credit eligible

Available Course Sessions

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Trainer Profile

Elizabeth Chan

Be trained by a highly acclaimed Competency-Based Coach, Elizabeth Chan, with her experience of over 20 years in HR Management & Development and HR training & consultancy. Having developed and implemented competency frameworks for more than 40 industries, Elizabeth is also a certified on-the-job training facilitator and consultant as well as a pioneer and master trainer for the WSQ Advanced Certificate in Training and Assessment (ACTA) Program. Elizabeth is also a Certified Practising Management Consultant (PMC) by the Singapore Business Advisors & Consultants Council and a Certified Gallup Strengths Coach & Trainer.