It is important for Heads of Department (HODs) and senior management to set relevant KPIs towards corporate objectives for achieving organizational effectiveness. This workshop provides HODs and senior management the guideline and skills to formulate KPIs that meet SMART criteria and drive the organizational to the next higher level of performance.
Getting a customer is one thing, but KEEPING the customer is another.
Because customers have the choice at any time to stop doing business with you… or they may know about the dozens of your other competitors out there and jump ship to one of them.
So in order to thrive in any industry, having customers stick to you is NOT optional, it is compulsory. Plus: Research shows that the most DURABLE companies and marketing/sales professionals that prosper for years… all have 1 thing in common – loyal clients who give their long-term support and repeat business.
This 2-day workshop gives you the “loyalty-instilling” strategies to psychologically strengthen your influence, trust and relationship with your clients – and have them see you as the only ‘go-to choice’ to do business with. In-turn, they become a loyal client of yours for life – and even encourage their families, friends and other people to be your customers.
Tylus Lim has advised and helped sharpened the marketing campaigns/materials for companies spanning over 20 different industries. An obsessed marketing enthusiast, he spent over 14 years learning, real-life testing and applying just about every marketing method and idea known to man. These vast experiences had in turn helped to uncover what truly and repeatedly works in marketing.
Tylus is also an entrepreneur and founder of various businesses. He manages and oversees the marketing efforts of his businesses by actively using real-life marketing strategies to generate growth and profitability.
In the online aspect, he has created numerous web ads and copies for different niches and businesses. Some of Tylus' clientele include Singapore Armed Forces, People's Association, Rotaract Club of Singapore, SAFRA, Nanyang Polytechnic, Star Cruises, MCYS etc.
Tylus holds a Bachelor in Business from the Royal Melbourne Institute of Technology where he earned a certificate of distinction with specialisation in Marketing.