Supply Chain Management (SCM) is the management of the flow of product or services, involving a board range of activities, from acquiring raw materials to production and lastly, distribution to the end-user in the most streamlined and cost-effective way possible. Procurement plays a major role in the chain of events in many companies. It is important for all stakeholders to collaborate with procurement to bring in the value needed for any companies.
Upon completion of this workshop, participants will be able to;
Any Employees who are interested to know more about a procurement’s roles in a supply chain
David Phua have been working in the Speciality Chemicals and Palm Oil MNC manufacturing industry moving cargoes from US and Europe manufacturing sites to distribute to customers in Asia Pacific through distribution centres and also move cargoes from South East Asia manufacturing sites to direct customers worldwide for more than 25 years.
Responsible for :
• Logistics management
• End to end Supply Chain management
• Order to Cash process management
• Handling of dangerous chemicals (shipping &storage )
• Warehouse & Inventory management
• Project management
As APAC Customer Service Manager, he hire, train and mentor a team of Customer Service executives in Singapore, China, Korea and Japan to process customer orders, shipping documents and execute delivery from our distribution centers using SAP system.
Obtain his Bachelor Degree in Transport and Logistics Management (RMIT). His passion also to train and mentor future Logistics professional, he continue to pursue to upgrade himself to be a qualified trainer and attained his ACTA ( IAL) .
In my many years as a Regional Head of Department for Logistics and Customer Service, he also learn and develop soft skills like leadership, creative thinking, communication skills, motivation and decision making.