Business Driven Learning Needs Analysis


Course introduction

While business leaders have often expressed that people are their most important assets, they are often disappointed when it comes to the development and learning of their most important assets. They often lament that the people do not possess the skills required to cope with the business requirements or that the people are not motivated to learn.

This program aims to establish a tight connection between the investment that a company makes in training and developing its staff, and what the business really needs. Business-driven learning needs analysis helps HR and Learning professionals be connected to real business concerns and then developing an organization learning plan that is relevant, aligned and supportive of business requirements.

Course Benefits

Upon completion of this workshop, participants will be able to;

  • Understand the difference between training needs and learning needs
  • Learn the skills needed to conduct an effective learning needs analysis
  • Enable participants to develop an organization learning plan that is relevant and aligned to what the business really wants

Target Audience

HR Leaders, Learning & Development leaders, Leaders and managers who have seen learning as a critical pillar of business success

Course Outline


  • Setting the stage for safe and comfortable learning
  • Understanding and clarifying expectations
Organization Learning
  • Drivers of organization learning
  • Types of organization learning
  • What is a learning organization
Needs Analysis
  • Common practices
  • Traps and pitfalls
  • Training Needs vs Learning Needs
  • Whose needs are we analysing?
Why Needs Analysis
  • Understanding the purpose of a Needs Analysis
  • Why is a good Needs Analysis Important
  • Who is the customer?
  • Sharing of best practices
Review and Summary
Understanding Business Needs
  • What business wants
Translating Business Needs into Learning Needs
  • Inputs to consider
Skills Required to Execute Effective Learning Needs Analysis
  • Building The Organizational Learning Needs Analysis
  • Skills Practice and Application
  • Concept Presentation
  • Role Plays
  • Individual and Group Feedback & Coaching
  • Application Presentation with Group Review
  • Experiential Games and Activities
Key Information
Duration 2 days
Time 9am to 5pm
Date 28 - 29 Jan 2019
17 - 18 Apr 2019
29 - 30 Jul 2019
10 - 11 Oct 2019

Course Fee
Member $818.55
Non-Member $963.00
  • Members enjoy a 15% discount before GST
  • Group Discount (3 or more participants) - 10%
  • All fee are inclusive of 7% GST
Funding Available

  • SDF Grant Amount: S$28.00
  • SDF Course Code: CRS-N-0016316
SkillsFuture Credit
(Individual Singaporean aged 25 and above)
Pre-approved SkillsFuture funding of S$500.00

Available Course Sessions

Please click here to stay updated on upcoming sessions.

Trainer Profile

Hoe Choy

Hoe Choy (HC) has close to 30 years of practical, hands-on experience in leading, designing and implementing learning solutions, talent development programs, and organisation branding & employee engagement initiatives for multi-national corporations (MNCs) across Asia. Having trained thousands of professionals, managers and senior leaders across different cultures, HC is now using his experience to focus on helping build successful organisation through high performance teams.

HC past appointments include careers with Molex Far East South Management as Regional Training Manager, Dell Global BV a Senior Manager, L&OD (South Asia) and CSC Asia as Director of L&OD. He has also held manufacturing appointments with GM Singapore and Baxter Healthcare. He was on secondment to Singapore’s Economic Development Board prior to making a career switch to people development in 1995. His last held appointment was Area Leader, L&D Training (Asia, Pacific, Middle East & Africa) for Abbott Laboratories, where he was a member of Abbott’s Global L&D Leadership Team.

HC Holds a Bachelor of Engineering (Mechanical & production) with a Master’s of Science (Industrial & Systems Engineering) both from the National University of Singapore. With his broad-based experience and deep knowledge in the practical implementation of L&OD tools & programs, HC is an excellent resource to tap on to find the best L&OD solutions to support your company’s business success.

Some of his major clients he worked with include Sanofi Pharmaceuticals (Malaysia), Abbott Laboratories (Singapore), HERE Solutions (Singapore), the mapping division of Nokia, CTC-G (Malaysia), a leading IT Solutions provider and part of ITOCHU group of Japan, EMC Computers (SEA), GoPivotal (Asia), CHEPS Asia, a third party logistics management company, UOB Bank (Singapore), IOI Loders Croklaan Asia, the world largest specialty oils & fats supplier, Hong Ming Store Singapore, the leading fabrics provider in Singapore for curtains and household use and Cocoa Boutique, Malaysia’s largest chocolate paradise.