Do you dread conducting appraisal sessions? Do you find them to be a time-wasting and paper filling exercise? Performance Management starts with setting SMARTER objectives that staff are committed to. Through constructive feedback, coaching and appraisal discussions, supervisors can support their staff to achieve these objectives. Effective performance management ensures staff are motivated and engaged to achieve high performance. This creates a win-win outcome for staff, management and organisation.
In this one-day course, participants will learn how to:
Adopt a holistic framework and positive mindset towards performance management
Align objectives of organisation, self and team members
Effectively set SMARTER objectives and obtain commitment from staff to achieve them
Give constructive feedback and coaching to support staff performance
Apply a comprehensive and structured approach to ensure a fruitful outcome from the appraisal discussions.
Use the appraisal discussions to develop staff potential and engage in career discussion
Follow up and monitor the performance after the appraisal discussion
Apply different interventions to handle high, average and low performers
Managers, Supervisors and Team Leaders who are responsible for the performance of their team members
NTUC LearningHub® employs industry experienced and vendor certified instructors. These instructors are required to achieve sufficient qualifications before leading a class. In addition, we work with partners to deliver the latest course materials and computer facilities so that students can learn critical skills and prepare for the examinations.