This 2.5-day course covers the various methods of conducting a training needs assessment to develop a training programme that addresses the performance gaps for different levels of staff (i.e. rank and file to managerial). It also highlights the parameters of drafting a comprehensive training plan, as well as the guidelines and steps to evaluating the programme for enhanced effectiveness. With a comprehensive training programme in place, your staff’s productivity and efficiency can reach greater heights. At the end of the course, learners are required to complete a total of 1 hour and 30 minutes of summative assessment, comprising a written assignment, oral presentation and interview for written assignment, and oral questioning. Upon successful completion of course and assessment, learners will be awarded a Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG). If you require classes that are not in our schedule, please contact us for assistance. SDF (SSG) funding up to 95% of course fees available for S'poreans and PRs. SkillsFuture Credit funding available for S'poreans. All terms and conditions apply.
Learners must have a minimum pass in English (C6) for GCE ‘O’ Level Certificate and above or its equivalent (i.e. WSQ Work Place Literacy and Numeracy Skills Level 5). For learners who do not meet the minimum requirements, an oral interview would be conducted to determine suitability for the course.
This course is ideal for F&B managerial personnel involved in managing training, such as;
Through our experiential classroom training, learners will learn how to:
WSQ Certified Trainer by SkillsFuture Singapore (SSG)