This 2-day program is specifically designed for HR Professionals, managers and business leaders, where they will be able to use TEIQue to in the areas of recruitment, retention, leadership development and people management. Technical skill, ability and IQ are only part of the story when it comes to predicting success. Behaviour and emotional competence have a large part to play in the individual's performance. Emotionally intelligent people cope better with stress, low morale, conflict, change and performance issues.

Course Benefits

By the end of the course, participants would be able to:

• Understand emotional intelligence and its value in the work environment.
• Gain knowledge of the Trait EIQ Measurement.
• Able to interpret the results of a Trait EIQ Measurement.
• Able to assess the emotional intelligence demands within a job.
• Understand the value of emotional intelligence in coaching, training and developing people.
• Develop confidence and competence in giving feedback.
• Apply TEIQue concepts in teams, leadership roles and people oriented functions.
• Enhance Self-awareness and impact of one’s emotional intelligence on others.
• Apply themselves effectively in Leading teams, Coaching, Interpersonal Interactions and fundamental behaviour management.

Course Outline

Participants would gain exposure to the following topics:

• Introduction to Emotional Intelligence
• Emotional Intelligence Assessment and Interpretation of report
• Assessing and Understanding the Emotional Intelligence demands of a job and competences of individual
• Process of feedback for effectiveness
• Applications of Emotional Intelligence in Talent Selection, Coaching and Leadership through Case Studies

Trainer Profile

Ronnie Tan

Mr Ronnie Tan is the Managing Director of Thomas Management Systems Pte Ltd.
Mr Tan is an experienced HR and OD Practitioner who has held senior-level appointments in regional and corporate HR leadership roles. He was responsible for building effective regional human resource infrastructure and teams, building relationships with people of different cultures and developing leadership development programs. In addition, Mr Tan is adept in executive coaching, succession planning, identifying and developing potential employees to fill key leadership positions in the companies he has served.
Prior to Thomas Management Systems, Mr Tan served as HR and OD leader in multinational companies, including W.L. Gore & Associates, ABN AMRO and Maxtor. He was also the practice manager for change management at Arthur Andersen (Singapore). Mr Tan has broad leadership experience in the manufacturing (electronics, chemicals and gas), banking, retail, health care (medical devices), and consultancy industries.
Mr Tan has coached and mentored senior level executives. A firm believer of the power of communication and transformative leadership, Mr Tan is passionate in the areas of change management, organisational development and implementation of organizational cultures. He is able to leverage on his experience and knowledge of human resources and change management to produce results for his clients.
At Thomas Management Systems, Mr Tan continues to play on his strengths in strategizing and building relationships to empower the teams to meet the needs of our diverse and growing client base.
Graduated with a Masters in Management Science from Imperial College London, he is an Associate Lecturer with SIM University, giving lectures on HR, OD and HRD. Mr Tan and his family live in Singapore.