This 2-day program is designed for HR Professionals, managers and business leaders. DISC provides an accurate insight into how people behave at work, giving you a greater level of certainty when recruiting, identifying where to maximize your learning and development budget, and understanding where to boost morale to avoid staff turnover. It will also enable you to spend less time managing your underperformers and focus more time on those who will truly drive your business forward. Understanding DISC will helps to determine whether individuals see themselves as responding to workplace situations that they perceive to be favorable or hostile/challenging, and reveals whether their response patterns are active or passive; thus classifying the individual's behavioral preferences in terms of four domains: Dominance, Influence, Steadiness and Compliance. This certification program is sought after by Business Leaders, HR practitioners, Training Professionals and all who wants to interact more effectively in their work.

Course Benefits

By the end of this course, participants would be able to:

• Understand concepts and language to discuss effectively about behavior.
• Modifying behaviour to effectively Influence others.
• Observing behavior to understand what motivates or demotivates various profiles.
• Application of DISC concepts in teams, leadership roles and people oriented functions.
• Enhance Self-awareness and impact of one’s behaviour on others.
• Apply themselves effectively in Coaching, Interpersonal Interactions and fundamental behavior management.
• Able to interact more effectively in their work.

Course Outline

This course is specifically designed for HR Professionals, managers and business leaders, where they will be able to understand the concept of DISC and apply it in various HR initiatives.

Participants will be introduced to the following topics:

• Introduction, history and theory of Dr. Marston
• Definitions of the 4 quadrants (D, I, S and C)
• Reading of Graphs
• Points-to-Review (all technical elements of DISC)
• Profile interpretation and practice
• Self-Awareness and Impact on others
• Modifying Behaviour to Influence Effectively
• Values of various traits to Organization
• Job HJA and application of HJA
• Applying DISC concepts in Organization
• Implementation Planning

Trainer Profile

Ronnie Tan

Mr Ronnie Tan is the Managing Director of Thomas Management Systems Pte Ltd.
Mr Tan is an experienced HR and OD Practitioner who has held senior-level appointments in regional and corporate HR leadership roles. He was responsible for building effective regional human resource infrastructure and teams, building relationships with people of different cultures and developing leadership development programs. In addition, Mr Tan is adept in executive coaching, succession planning, identifying and developing potential employees to fill key leadership positions in the companies he has served.
Prior to Thomas Management Systems, Mr Tan served as HR and OD leader in multinational companies, including W.L. Gore & Associates, ABN AMRO and Maxtor. He was also the practice manager for change management at Arthur Andersen (Singapore). Mr Tan has broad leadership experience in the manufacturing (electronics, chemicals and gas), banking, retail, health care (medical devices), and consultancy industries.
Mr Tan has coached and mentored senior level executives. A firm believer of the power of communication and transformative leadership, Mr Tan is passionate in the areas of change management, organisational development and implementation of organizational cultures. He is able to leverage on his experience and knowledge of human resources and change management to produce results for his clients.
At Thomas Management Systems, Mr Tan continues to play on his strengths in strategizing and building relationships to empower the teams to meet the needs of our diverse and growing client base.
Graduated with a Masters in Management Science from Imperial College London, he is an Associate Lecturer with SIM University, giving lectures on HR, OD and HRD. Mr Tan and his family live in Singapore.