Human Relations Skills And EQ Techniques

SIM Professional Development

Course introduction

Want to connect more with your co-workers and achieve more at work? Appreciate the importance of workplace harmony and learn how to develop effective human relations, influence people and sharpen your EQ skills at this workshop.

Course Benefits

Learning Outcomes :

  • understand why good human relations, influencing and EQ skills are important for effective teamwork, personal growth and career advancement
  • better understand the causes of conflict and conflict management strategies
  • gain insights into who you are and what you can do to enhance your EQ and human relations skills
  • develop skills in getting results through HR / EQ skills and creating positive working relationships with your subordinates, colleagues and bosses

Target Audience

(Level 1) Admin & Support
(Level 2) Supervisor, Executive, & Emerging Managers
(Level 3) New Managers
and anyone who wants to improve their human relations and EQ skills and maintain effective work teams.

Course Outline

  • Human Relations
  • Coaching, Influencing and Enhancing Positive Working Relationships
  • Human Relations and Handling Criticisms
  • Human Relations through Motivating Others for Better Results
  • Managing Team Conflicts
  • Your Human Relations Approach - Practical EQ Tools for Impact

Available Course Sessions

Please click here to stay updated on upcoming sessions.

Trainer Profile

Tan Teck Huat (TH)

Gold Medallist (Public Speaking) LAM, Diploma in Public Speaking (LAM), Teachers Diploma in Public Speaking (Guildhall, UK), Diploma in Public Speaking (London College of Music, UK), Certificate In Voice Studies (UK), Summer Course In English Phonetics, University College, London University, Member, Voice and Speech Trainers Association (USA), Member, Society of Teachers of Speech & Drama (UK), Member, International Phonetic Association (UK) - has been an instructor in presentation skills and public speaking courses since 1976. To date, more than 20,000 participants have attended his 2,000 seminars, courses and talks held in Singapore and Malaysia. He has been a regular Voice Trainer for teachers (Ministry of Education) from 1996 to 2004.

Mr Tan is a professional speaker, speech and voice trainer and author of two books: Better Spoken English: Phonics, Phonetics and Voice Training, and Phonics and Phonetics for Parents, Tutors and Teachers. He has been teaching the above since 1990.