The Back Of The Napkin - Solving Problems With Pictures

SIM Professional Development

Course introduction

Visual thinking is using our innate ability to see; both with our eyes and our minds eye to discover previously invisible ideas, develop those ideas in a rapid and intuitive way, and then share those ideas with other people in a way they simply get. Any problem can be made clearer with a picture, and any picture can be created using a set of tools and the rules for its use. The core of The Back of The Napkin programme is learning to use the Visual Problem-solving Toolkit - a powerful new way of looking at problems and their solutions. This is a highly participative and interactive workshop. Participants will learn through short lectures, hands-on exercises, live study cases, group discussions and experience sharing, presentations and feedback.

Course Benefits

Business Outcomes

By attending this programme, participants will be able to generate and develop more creative and innovative:

  • Solutions to everyday work problems leading to enhance performance of their operating units
  • Business ideas and strategies leading to higher productivity and increase top and bottom line performance of their organisations 
Learning Outcomes
  • Learn a whole new way of looking at business problems more quickly, understanding them more intuitively, addressing them more confidently, and conveying results to others more rapidly.Learn to solve problems with pictures.
  • Learn how to think visually - how to look better - how to see sharper - how to imagine further - how to show newly discovered ideas.

Target Audience

The workshop will benefit Level 3 - New Managers and Level 4 - Manager - seeking to enhance their performance by solving their everyday business and operational problems more effectively and selling the solutions.

Course Outline

Visual Thinking – What is – Why

  • The Visual Thinking Toolkit – What does it contain
  • Using the Built-in Tools
  • The eyes
  • The mind’s eye
  • The hands & eyes
The Visual Thinking Problem-solving Process

  • "Whoever is best able …. is the person most likely to solve it.”
  • “Whoever draws the best picture …”
  • Active looking: The Four Rules To
  • “We can’t solve a problem we can’t see ….”          
  • The 6x6 Rule of seeing - Which problem? Which picture? Which …?
  • The right picture for any problem
  • “Those who see the possibilities, win”
  • Meet the SQVID
  • Exploring the breadth of an idea
  • Practical lessons in applied visual imagination.
  • “The more human the picture…”
  • Why seeing is believing
  • Putting it together
  • Drawing conclusions

Available Course Sessions

Please click here to stay updated on upcoming sessions.

Trainer Profile

Goh Ai Yat OR Goh Meng Kiang

Goh Ai Yat, a former senior banker, regularly conducts business skills programs for executives to prepare themselves to stay relevant in todays challenging operating environment. Some of the related programmes she has conducted are The Entrepreneurial Manager, The Entrepreneurial Employee, Thriving On Challenges and Creativity & Innovation -The Rules Have Changed! Ms Goh holds an M.B.A. degree from the Entrepreneurship Institute of Australia.
Goh Meng Kiang is a former General Manager and Vice-President of Operations for a Subcontracting Test Facility in Singapore. He is the managing consultant of his own company. Mr Goh has more than 25 years of working experience for several multinational companies. He has conducted numerous training workshops and presentations for staff and clients. Mr Goh graduated from the National University of Singapore with B. Engrg.