Transforming Performance: The Road to Organizational Effectiveness


Course introduction

Organizations need to reinvent themselves constantly in order to survive and grow. Too often, we have heard about the need to Change and ask ourselves about what to change and how to change? This program highlights what needs to be changed and how to change them to improve the business and the organization overall. It shares the techniques of Change on systems, processes and behaviour and provides a roadmap for this development.

Target Audience

CEOs, MDs, Directors, GMs, Managers as well as all senior executives responsible for improving their organization’s bottom-line through Change!

Course Outline

Day 1: Transformational Leadership

A Snapshot on Quality Excellence

  • Understanding the leadership styles of transactional leadership versus transformational leadership
  • Creating the 20 disciplines in our organizational systems, behaviour and processes
  • Sustaining Change

               - The 4 techniques of Sustainable Change Model
               - Enculturing the Sustainable Change Model
               - 8 things leaders and employees need to do

  • How to Build a comprehensive Performance Transformation Program for facilitate internal Change

             - The 3 Building Blocks of Performance Transformation
             - How to carry out Organizational Diagnostics?

Day 2: Performance Transformation for Organizational Effectiveness

Facilitating Change as an Internal Change Agent
  • 8 Steps to a burning platform
  • Enabling Change as a Coach
  • Organizing the Transition

             - Techniques of Communicating Change
             - Strategizing the process using the Systems Approach
             - Adopt Process Intervention Skills

Ensuring Total Quality

         - Understanding how Total Quality Management sustains Change
         - Adopting TQM techniques to embed quality excellence

  • Discussions, discourse, cases, video-based learning, practicums, best-practice sharing and action learning

Trainer Profile

Dr. Alvin Oh

All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.