At work, you may find expression of certain emotions can adversely affect your relationships with others. One such difficult emotion is anger. While anger is natural and healthy, it can become a serious problem if not managed well.
When anger is frequent or overwhelming, it hinders work performance significantly. Also as Managers and Executives, we may be called upon to deal with angry colleagues. It can be challenging if you are not familiar with the appropriate way to understand the psychology behind and deal with it.
However, anger and other difficult emotions can be very constructive if managed well. It can become a powerful tool for leadership and innovation.
This workshop is aimed at imparting effective skills in managing anger and how to use it to enhance leadership skills and motivate others.
Upon completion of this workshop, participants will be able to:
Mid-level Managers, Executive and Admin Support Staff.
Module 1: What Is Anger?
All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.