Course introduction

Administration Essentials, is a must for those CRM professionals who want to augment their core skills as well as for new administrators. You will learn the skills for setting up, configuring, maintaining and customising your organisations' Salesforce applications. Training will cover key functionality, such as security, data utilities and analytics. Other groups that benefit from this course include power users, sales operations, and IT managers. It gets you prepared for the salesforce.com Certified Administrator exam. Exam voucher is included with course.

Target Audience

This hands-on course is designed for experienced administrators who have used Salesforce for 6 months and/or have completed the Administration Essentials for New Admins (ADM-201) course.

Course Outline

When you complete this course, you’ll be able to:

Customize your application, including page layouts, fields, tabs, and business processes.
Create a secure Salesforce environment.
Maintain and import clean data.
Create high-value reports and dashboards.
Setup workflow automation.

Available Course Sessions

Please click here to stay updated on upcoming sessions.

Trainer Profile

Avantus Training

Avantus Training: The Record Breaker!

* First CPLS to win Partner of the Year!
* Youngest CPLS to win Best CPLS of the Year!
* First CPLS to win 5 CPLS of the Year in a row!
* First CPLS to win 3 awards in a Year!
* Business objects Education Partner of the Year 2007 and 2006!
* Novell Linux Center of Excellence Award 2006!
* Prometric SEA Channel Excellence Award 2007!

Our training facility is well furnished with 10 State-of-the-art Computer Training Rooms ranging from 6-seaters to 40-seaters, and a Multi-Purpose Room which can be used as a 35-seater seminar room. The design of each training room caters for conducive and effective learning. A spacious lounge area is catered for students' relaxation and discussion during break-time.