Project A Positive & Professional Image (WSQ)

Provided by: Arium School of Arts & Sciences

Course Introduction

This skill describes the ability to project a professional image when serving customers. It also includes equipping oneself with a positive and customer oriented mindset to impress and wow customers in their day-to-day engagement.

Curriculum Overview

  1. Course Content:
    • PS1 Recognise the impact of one’s professional image and persona on the organisation
    • PS2 Project a professional image and persona in accordance with organisational guidelines
    • PS3 Communicate professionally with customers in accordance with organisation’s guidelines
  2. Certification Type: Statement of Attainment
  3. Certification Title: Project a Positive & Professional Image
  4. Area of Training: Service Excellence
  5. Education Target Group:
    • No formal education and lower
    • ‘N’ Level or equivalent
    • ‘O’ Level or equivalent
    • ‘A’ Level or equivalent
    • NITEC/Post Nitec
    • WSQ Certificate
    1. Polytechnic Diploma
    • Professional Qualification & Other Diploma
    • University First Degree
  6. Mode of Training: Full Time/Part Time
  7. Language Medium Provided: English

Fees & Funding

Payment Type: Nett Fee

Course Fee : SGD $260.00

Study Mode & Duration

Total Training Duration: 8 Hours
Duration Components:

  1. 0.5 (Assessment Hours)
  2. 8 (Classroom Training Hours)


 
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