Introduction

This module is developed to enable learners to acquire knowledge and skills in applying teamwork in the workplace. This will include how to participate in a team and develop team culture, communicating within a team as well as improving team performance.

The knowledge and skills covered in this module include:

Skills:

• Participate in team establishment
• Participate in developing a team culture
• Communicating with team members
• Assist improvement of team performance

• Organisational goals, objectives and strategic plans
• Techniques in setting team objectives
• Roles and responsibilities of team members
• Techniques for monitoring and reviewing team performance
• Types of problems relating to the team and their resolution methods
• Team conflict and their impact on team performance
• Communication channels and reporting lines, applicable to the team
• Communication cultures, languages and barriers in a team setting
• Types of improvement required to enhance team performance
• The importance of acknowledging and responding positively to team members’ feedback
• Follow-up actions for teams and their respective organisational procedures

Fees & Funding

Brochure

Download Brochure.