Essentials of Successful Project Management (16/24 PDUs)
Today's solution offerings are increasingly more complex and customized. Participating in and managing projects are thus critical skill sets to ensure the delivery of the right solution at the optimal effort by the various parties concerned.
An interactive learning programme using a combination of lectures, exercises and group discussion to discuss the various skills, such as listening, writing and note-taking that are needed to write the minutes of meeting.
Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating errors or defects in any process -- from manufacturing to transactional an
Program Management Professional PgMP® ExamPrep (32 PDUs)
This focused and intensive Program Management exam preparation program will equip participants with an integrated base of knowledge, practices and tools towards taking the PMI's Program Management Professional (PgMP®) Exam.
Talent Management: Recruitment, Retention and Development for the Future
Corporations today face a talent crunch. Both MNCs and SMEs face the challenges of hiring the right people or putting the right man on the right role. The balance between recruitment is as important as rewarding them in order to retain them.
Customer Care Excellence through Professional Phone Etiquette
Frustrated and burnt out trying to put on another smile for the never satisfied customer? Is service excellence all about pleasing the customer who only seems to want things his way? Isn't there a way to get customers and keep them for life without readin
This intensive training will gear participants towards sitting the PMI-ACP® exam and applying Agile approaches in their projects via a comprehensive understanding of the related tools and techniques, as well as the knowledge and skills when practicing it
The Network Administrator Suite has been specifically designed for aspiring Network Administrators. It is suitable for beginners and career switchers with no background in IT.
This suite consists of 4 courses, which can be completed in 16 days.
WSQ Work in a Diverse Service Environment powered by John Maxwell
• Recognize the importance of inclusiveness when working in a diverse service environment
• Apply emotional intelligence when interacting with team members and customers in a diverse service environment
It emphasises that problem solving is more effective when a group working on the problem engages in questioning to gain new perspectives to a situation and open up communication channels to clear any lingering doubts.
Knowing how your customers make decision is one of the most valuable skill you must have if you want to excel your organisation or business. It will also give the participants much more confidence and higher sales productivity.
This workshop will benefit anyone who is keen on projecting a professional image at the workplace. Interactive methodologies such as role-plays and case studies will be employed to provide participants with opportunities for skills practice.
Project Management Professional PMP® / CAPM® ExamPrep (35 PDUs)
Project Pro is a highly experienced organization and has successfully prepared over a 1,000 participants in their PMP® exams.
(Note: Please enquire for public fulltime/part-time schedule or for in-house or group training)
The Software Developer Suite has been specifically designed for aspiring Software Developers. It is suitable for beginners and career switchers with no IT background in IT.
This suite consists of 4 courses, which can be completed in 14 days.
A troubled project does not need to lead to chaos and failure. With the right approach and the right leadership it can be led from chaos into managed crisis, and eventually towards the path of recovery and completion
Through this workshop, the participant will gain some practical knowledge on organising an event and some of the pitfalls to avoid as well as understand the different types of events and their requirements.
The PRINCE2® Foundation and Practitioner training is a 5-day intensive program, which covers the OGC's PRINCE2® Project Management methodology and syllabus. You will gain practical skills by using the techniques to handle real issues