Use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.
The WSQ Assess Confined Space for Safe Entry and Work is a competency based training course to help certify trainees as qualified Confined Space Safety Assessors. Trainees who successfully complete the course will be awarded a Statement of Attainment unde
Selling in credit during tough times, especially now, can be vulnerable. Effective credit assessment applied on your customers can reduce bad debt in the future. You can learn and master the technique in selecting good credit standing customer.
Participants who attend this course will learn to develop abilities to work and communicate effectively in a diverse team environment and negotiate for mutually beneficial outcomes. Roles, rules and relationships of members in a team and stages of team bu
This 2.5-day course covers the entire spectrum of F&B operations management – understanding the distinct operational characteristics of various F&B concepts, recruiting and grooming your team, developing cost-efficient duty rosters, etc.
Identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at team
Frontline leaders are critical to the success of organisations and require core leadership mindset and skills to succeed. At the same time they are encountering a range of challenges, including a structural shift in businesses, and the complexities of....
Finance and Investment decisions are inter-related: business needs funds to invest in projects which, in turn will generate wealth to the firm. In business venture, how to relate the risk and required return by the investor is a challenging task.
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