Use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.
Lead workplace communication by evaluating and identifying gaps and barriers in workplace communication, developing and communicating plans to implement communication strategies and mechanisms. Assess a negotiation situation, develop strategies for and...
Acquire techniques in problem-solving and decision making, including root cause analysis of problem, generating and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within own circle of influence.
The WSQ Assess Confined Space for Safe Entry and Work is a competency based training course to help certify trainees as qualified Confined Space Safety Assessors. Trainees who successfully complete the course will be awarded a Statement of Attainment unde
This 2.5-day course covers the entire spectrum of F&B operations management – understanding the distinct operational characteristics of various F&B concepts, recruiting and grooming your team, developing cost-efficient duty rosters, etc.
Transformational leaders are highly visible and spend a lot of time communicating. They expand leadership’s focus towards the growth of the followers’ through their capability to empower and delegate responsibility amongst their team...
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