Influencing Skills


Course introduction

Influence plays a large part of our lives, be it to influence others or be influenced. In this workshop, participants will learn about the different laws of influence and how it can help you be an effective influencer.

Course Benefits

Upon completion of this workshop, participants will be able to:

  • Why the art of influence is important in an Asian context
  • The Six Laws of Influence
  • Applying the various laws at work
  • Understanding the principal of influence
  • Looking at industry examples of the laws of influence in action

Target Audience

Anyone who would like to learn what it takes to build a sphere of influence around him so that he can further the interests of his organisation or his department and increase other people’s investments.

Course Outline

The Need for Influence

  • Influence as precursor to negotiation
Understanding Your influencing Style
  • Influencing Skills Profile
The 6 Laws of Influence
  • The Law of Reciprocity
  • Law of Commitment and Consistency
  • Law of Liking
  • Law of Scarcity
  • Law of Authority
  • Law of Social Proof
Speaking persuasively
  • Using the Motivated Sequence to Persuade with Conviction
Recognising behaviour
  • Understanding Aggressive, Passive and Assertive Behaviours
  • Managing various Behaviours
Styles of Influencing
  • Influencing techniques
  • Role Play and Case Studies
Action Planning – Next steps


Activities, Case Studies, Games, Quizzes, Role Play, Discussion, Reflection and Action Planning.

  • S$513.60* (including GST)
* Members enjoy a 15% discount before GST
* Group Discount (3 or more participants) - 10%

SDF Grant
  • Pre-approved SDF Funding of S$14.00 for All Companies
  • SDF Course Code: CRS-N-0027153
SkillsFuture Credit
  • Pre-approved SkillsFuture funding of S$500.00

Available Course Sessions

Please click here to stay updated on upcoming sessions.

Trainer Profile

Lorraine Kwek

Ms Lorraine Kwek has extensive experience in various capacities in the fields of marketing communications, including advertising, public relations, conference management as well as training. Her training in Communication Studies at the University and her teaching diplomas in Speech and Drama as well as Public Speaking have given her a unique perspective on the importance of communication skills in any field of work.

She has been conducting training in the areas of negotiation skills, time management, communication and facilitation skills, selling skills and customer service, including effective speaking skills and dealing with conflicts. Lorraine is also a certified Zenger-Miller trainer through the international training organisation, Achieve Global.