Course introduction

This 2.5-day course covers the various methods of conducting a training needs assessment to develop a training programme that addresses the performance gaps for different levels of staff (i.e. rank and file to managerial). It also highlights the parameters of drafting a comprehensive training plan, as well as the guidelines and steps to evaluating the programme for enhanced effectiveness.

Target Audience

Who Should Attend:

This course is ideal for F&B managerial personnel involved in managing training, such as Human Resource Managers, Operations Managers, Restaurateurs and Entrepreneurs.

Course Outline

SDF (WDA) funding up to 95% of course fees available for S'poreans and PRs*
SkillsFuture Credit (SFC) Approved Course*

With a comprehensive training programme in place, your staff's productivity and efficiency can reach greater heights.

Upon successful completion of course and assessment, learners will be awarded a Statement of Attainment (SOA) issued by the Singapore Workforce Development Agency (WDA).

If you require classes that are not in our schedule, please contact us for assistance.

*All terms and conditions apply.