Course introduction

Today's solution offerings are increasingly more complex and customized. Participating in and managing projects are thus critical skill sets to ensure the delivery of the right solution at the optimal effort by the various parties concerned. This workshop incorporates discussions on participants real-life project management challenges and issues, including an interactive case study. Participants will learn the fundamental best practices necessary for successful project management that involve direct project personnel and those who interface with projects in various capacities. Based on guided discussions, participants will apply these best practices to the case study as well as to scenarios from their real life project environments. (Note: Please enquire for public fulltime/part-time schedule or for in-house or group training)

Course Benefits

Introduce fundamental concepts of Project Management consistent with international standards of project management practice. The program is aligned to PRINCE2 approaches – (Projects IN Controlled Environments).
Provide applicable techniques and critical concepts that are prerequisites for effectively participating, supporting and leading projects in the workplace.
As a step-up towards further project management learning, including project management certification – PRINCE2 Foundation & Practitioner, and PMP (Project Management Professional).
Ensure alignment towards PM principles and work towards project efficiency and effectiveness.
Introduce elements of a defined, capable, repeatable project management process to complement technical methodologies and processes.
Identify and highlight selected best practices in project management.

Target Audience

This interactive hands-on program is a strong enabler for individuals who are:

involved in projects directly (e.g. team members, project leads, planners)
managing and directing projects (e.g. project managers, sponsors, functional decision makers)
interfacing with projects (e.g. end users, subject matter experts, functional stakeholders)
and supporting projects (e.g. administrators, coordinators, functional staff)

This program is also suitable to existing certified PMPs who would like to reinforce and expand on their project skills and knowledge while simultaneously gaining certification renewal PDUs.

Course Outline

Participants will be involved in discussions to reinforce concepts
and enhance workplace implementation

PART 1: Project Management Framework

Definition of Projects and Project Management
Why Projects Fail / Succeed
Essentials of an Effective Project Life Cycle
Key Challenges of Projects – from role perspectives
Key PRINCE2 Principles of Project Management
The Triple Constraints of a Project

PART 2: Project Starting-Up, Initiation and Scoping

Project Starting-Up vs. Project Initiation
Role of the Project Manager vs. Project Sponsor
Importance of the Project Initiation Document / Terms of Reference
Scope Definition – From SOW to Product Description
Scope as Outputs, Outcomes and/or Benefits
Essentials of the project Business Case
Reasons of Projects from a Problem Statement perspective
Understanding and Defining Constraints, Risks and Assumptions

PART 3: The Project Team & Stakeholders

Characteristics of an Effective Project Team
Stakeholder Analysis
Matrix v.s. Projectized structures
Roles and Responsibilities
Overview of PRINCE2 project Organization structure
Stages of Team Development
Issue Logs / Daily Logs
Importance of Progressive and Exception Reporting
The Communication Model
Overview of the Communication Management Strategy

PART 4: Project Flow and Critical Dependencies

Overview of the Product Flow Diagram
Defining and Sequencing Activities
Developing the Network Diagram
Dependencies Determination
Significance of the Critical Path
Schedule Compression and Fast-Tracking

PART 5: Understanding Quality in Project Management

What is Quality?
Acceptance Criteria wrt. Performances Required
Quality Criteria and Tolerances
Scope / Product Descriptions – a function of Specifications and Quality
Preventive Actions, Corrective Actions, Defect Repair
Recommendation, Approval, Implementation, Validation
Quality Planning vs. Quality Control
Cost of Quality (COQ) as functions of Quality Assurance (QA), Quality Monitoring (QM), Quality Control (QC)
Grade vs. Quality
Auditing vs. Inspection

PART 6: Understanding Risks in Project Management

Fundamental concepts of risk
Categories and sources of risk
Risk probability and risk impact
Known and unknown risks
Risk tolerance and risk owners
Risk identification
The Risk Register
Mitigation and contingency strategies

PART 7: Case Scenario Discussions and Analysis

Participants will discuss a case scenario involving complementing project teams and key stakeholders. The focus is for participants to be able to recapture learning with a practical approach and provide recommendations towards the case scenario, including the usage of relevant terms and concepts.

Part 8: Action Planning

Key Learning Points
Action Items in the Workplace

Trainer Profile

Charles Lim (MBA, BSc, PMP, PRINCE2, CMC-BCI Certified Master Coach, Grad Dip SA, Grad Dip AI, AFP, AWP)

Charles Lim (MBA, BSc, PMP, PRINCE2, CMC-BCI Certified Master Coach, Grad Dip SA, Grad Dip AI, AFP, AWP) has over 30 years of career experience. He has spearheaded business projects and led both project teams and management teams overseeing functional areas including Sales, Marketing, Operations, Procurement, HR and Finance. Charles has also taken on a wide array of business and managerial roles and responsibilities with strategic and bottom-line accountability from both the Revenue as well as Cost perspectives.

Charles is a long-term practicing corporate trainer and management consultant who have trained and worked with thousands of personnel in the region, enabling organizations to prioritize and strategize growth through enhancing, aligning and leveraging on the capacity of an organization's processes, technology and, very importantly, its people. Charles has also successfully trained over a thousand participants in both PMP® and PRINCE2® certification programs.

He has also helped establish internal auditing procedures and identify related KPIs. Charles' many successes are bound by his extensive experience complemented by his inimitable approach in bringing across difficult concepts or apparently conflicting perspectives of different stakeholders to a new alignment.

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About the Provider