Program Management is about effecting change in a progressive and structured approach, and Program Managers are in effect also change agents. The role of the program manager has evolved in most organization from that of managing multiple projects to implementing business strategy through structured and systemized program management involving multiple teams and stakeholders. The program manager today requires a refined set of business and leadership skills that are vastly different from that of project manager. This focused and intensive Program Management exam preparation program will equip participants with an integrated base of knowledge, practices and tools towards taking the PMI's Program Management Professional (PgMP®) Exam. (Note: Please enquire for public full-time/part-time schedule or for in-house or group training)

Course Benefits

Through interactive learning, scenario evaluations and direct applications, participants will:

• Understand the key differences between managing projects, multiple projects, and an entire program
• Understand the Program Management Framework and the related Performance Domains
• Identify environmental factors that contribute to program success and/or failure
• Learn that managing benefits as an integral component of program management
• Leverage reporting and monitoring techniques to control multiple projects or an entire program
• Understand the issues relating to program management

Target Audience

This intensive workshop is a strong enabler for professionals involved in projects who want to to gain a firm understanding of how projects and programs are inter-related and structured, and also for those who are already performing some aspects of program management but would like to consolidate their skills and knowledge to provide more direction and clarity in the manner in which they approach program management in their workplace.

Course Outline

PART 1: The Program Management Framework

• Review of Fundamentals of Project Management
• Projects, Programs and Operations
• Portfolio, Programs and Components
• The 5 Program Management Performance Domains
• Components of a Program
• Why Manage Programs
• Concept of Benefits and Business Value
• Program Benefits Management
• Program and Component Interdependencies

• Initiating a Program
• Elements of Program Strategy Alignment
• The Program Mandate
• The Program Business Case
• Incremental vs. Unified Benefits Delivery
• Benefit Life-Cycle Costing

• Key Organizations Involved in a Program
• Characteristics of Program Stakeholders
• Organizational Culture and Common Experiences
• Aspects of Stakeholder Engagement Planning
• Organizational vs. Program Governance
• The Program Governance Board (PGB)
• Roles in Program Governance

• Overview of Program Life Cycle
• Program Definition
• Program Formulation and Preparation
• Program Benefits Delivery Phase
• Program Closure
• Program Transition and Closeout
• Final Reporting for Program Closure

Trainer Profile

Charles Lim (MBA, BSc, PMP, PRINCE2, CMC-BCI Certified Master Coach, Grad Dip SA, Grad Dip AI, AFP, AWP)

Charles Lim (MBA, BSc, PMP, PRINCE2, CMC-BCI Certified Master Coach, Grad Dip SA, Grad Dip AI, AFP, AWP) has over 30 years of career experience. He has spearheaded business projects and led both project teams and management teams overseeing functional areas including Sales, Marketing, Operations, Procurement, HR and Finance. Charles has also taken on a wide array of business and managerial roles and responsibilities with strategic and bottom-line accountability from both the Revenue as well as Cost perspectives.

Charles is a long-term practicing corporate trainer and management consultant who have trained and worked with thousands of personnel in the region, enabling organizations to prioritize and strategize growth through enhancing, aligning and leveraging on the capacity of an organization's processes, technology and, very importantly, its people. Charles has also successfully trained over a thousand participants in both PMP® and PRINCE2® certification programs.

He has also helped establish internal auditing procedures and identify related KPIs. Charles' many successes are bound by his extensive experience complemented by his inimitable approach in bringing across difficult concepts or apparently conflicting perspectives of different stakeholders to a new alignment.