Design Thinking Masterclass for Innovative Business Leaders

Marketing Institute of Singapore - Executive Development

Course introduction

What makes a great leader today? Over the last decade, many studies have been conducted and one in particular was conducted where 4,000 companies were asked the question about the effectiveness of their leadership development programs. More than fifty percent of the companies cited significant talent gaps for critical leadership roles. That means that more than half the companies had failed to grow enough great leaders. Why are the leadership gaps widening when there's so much more investment in leadership development? And what are the great leaders doing distinctly different to thrive and grow? The 21st-century world is more global, digitally connected with lightning speeds of information exchange, and where almost everything gets done with some kind of a complex framework. Leadership in this 21st century is defined by three questions: First question: Where are you looking to anticipate the next change to your business model or your life? Great leaders see around corners, shape their future, instead of just react to it. Second question: What is the diversity measure of your personal and professional stakeholder network? Great leaders are able to leverage on this diverse network by applying the power of co-creation, which is the secret to how to think out-of-the-box.

Course Benefits

This course is designed for leaders eager to cultivate an innovation culture by first themselves participating in an intense, hands-on demonstration of innovation methods and tools.

Course Pre-Requisites

This workshop will share with you through a blend of interactive mini-lectures, group work, individual practice and class discussions to enable you to:

  • Harness the power of curiosity to develop the three essential characteristics of a successful leader:
  • Empathy - Be Passionately Curious,
  • Creativity - Ideate out of Curiosity,
  • Strategy - Be Curious to make your ideas work.
  • Learn and apply the Design Thinking tools to identify where to look to anticipate the next change to your business model or your life.
  • Apply the tools of Co-creation to your diverse network to create wow ideas and solutions.
  • Apply the good practices of a Why Leader in order to have the confidence and courage to be different leader in order to connect with the Y generation of workforce.

Course Outline

Leadership’s Role in Innovation and Design Thinking
You will understand the What & Why of Design Thinking and how it is relevant to a leader. Master the three stages of Design Thinking and how it can be applied to your personal development as well as your team’s growth.

Setting Up the Team
Create an environment that fosters effective collaboration, encourages dialogue, leverages diversity and empowers for interdependency.

Anticipate the Next Change
Serving the needs of your people - learn how to be a people-centric leader by seeing problems through others’ eyes via photo journaling and observation to uncovering internal and external customer insights and needs.

Transform insights and data into actionable ideas - learn the essential tools and how to create an environment conducive for your team’s creativity.

Create and Sell the Concept
Learn the tools to put together a concept to craft and tell compelling stories in order to sell your idea with meaning and purpose to the Y Generation.

Available Course Sessions

Course Date, Time Reg. Closes On
1 08 Jun' 17 to 09 Jun' 17, 9.00am to 5.00pm 07 Jun' 17 Register Now

Trainer Profile

Alfred Tan and Ken Kwan

Alfred Tan and Ken Kwan are the Founding Partners of The Curious People Pte Ltd, a homegrown change agency and capability development company that works with organisations in both the private and public sector.

Alfred and Ken provides Consultancy, Training and Coaching to organisations to achieve their goals in Business Growth, Talent Motivation, Customer-centric Initiatives, and Organisational Excellence. They consult with key stakeholders within organisations to diagnose their training, development and customer needs, identify the barriers to improvement, and develop holistic training and development solutions to achieve organisational goals. Some of their key experience and expertise are in Business Statistics and Research, Customer Service Excellence, and Design Thinking in Business.

They have worked with Global, Multinational, Government, and leading SME organisations in Singapore with a wide base of industry knowledge and experience in Education, Finance, Food & Beverage, Healthcare, Hospitality and Retail, just to name a few.

In December 2010, Alfred and Ken were among a select few in Asia to receive an intensive one-year specialised programme from Rotman, the University of Toronto's prestigious graduate business school on the Business Design Thinking methodology. Rotman has developed a curriculum built around Roger Martin's famous concepts on Integrative Thinking and Business Design. They are considered as one of the most influential management thinkers in the world.

Today, Alfred and Ken are among a handful in Singapore who are professionally certified to practice, facilitate and teach Business Design Thinking to SMEs and government agencies on an educational and commercial level. Among the many organisations in Singapore whom have benefitted from this methodology are Coach Singapore, Jason Marine, Mr Bean, Nanyang Technological University, NTUC Foodfare, Ministry of National Development, Singapore National Employers Federation, Wing Tai Holdings.