Leading and Managing Organisational Change


Course introduction

In today's turbulent business environment, change is a constant. Organisational growth and survival depend on how well organisational transition is handled. The success rate of organisational transition has a dismal record of between 20 to 50 percent. Primary reason is the lack of consideration for the 'human factors' of organisational change. The best way to increase the odds is to enhance management's leadership ability to effectively lead and manage the transition and the change process. In this programme participants will learn frameworks, models and perspectives that they can immediately apply back at the workplace. They will also learn essential change initiatives as well as strategies that can make them more successful in their change management and leadership effort.

Course Benefits

Upon completion of this workshop, participants will be able to;

  • Understand and appreciate the importance and benefits of adopting a proactive approach towards change as against a reactive mode
  • Understand and use the right Change Management Framework, model and strategies to mobilise the different levels to support the organisational change process
  • Understand the human psychology and the forces of change and its impact on human emotions and productivity
  • Know what the behaviour outcomes are in organisational change
  • Recognise the importance of helping subordinates in managing a smooth transition
  • Know your roles and responsibilities as leaders in initiating, leading and managing the change process
  • Managing individual and team mindset change
  • Understand why individual resist change and know how to manage the resistance

Target Audience

Management at various levels who are preparing for or are responsible for handling organisational change.

Course Outline

Proactive Vs. Reactive Approach to Change.

  • Understand and Appreciate the Importance and Benefits of Adopting a Proactive Approach Towards Change as Against a Reactive Mode.

Change Models and Framework.
  • Understand and Use the Right Change Management Framework, Model and Strategies to Mobilise The Different Levels to Support the Organisational Change Process

Phases of the Change Process
  • Understand Three Phases of the Change Management Process and Recognise Some of the Challenges

Psychology of Change
  • Provide a Foundation Understanding of Principles and Concepts of Change that is Necessary for Successful Change Management.

Desired Behaviour Outcome in Organisational Change
  • Learn About the Three Domain of Personal Change Using The NWHAC Model and Know What Behavioural Outcome to Expect

Importance of Smooth Transition
  • Understand How People React to Change and Cope with the Transition. Learn the Implications of Poorly Handled Transition

Roles and Responsibilities of Change Leader
  • Know Your Roles and Responsibilities as Leaders in Initiating, Leading and Managing the Change Process

Mindset Change
  • Managing Change at the Individual (Mindset Change), Team and Organisational Level

Managing Resistance
  • Understand Why Individual Resist Change and Know How to Manage The Resistance

Preparing for Change
  • Define Change Management Strategy, Prepare the Change Management Team and Identify and Develop Sponsors and Key Stakeholders

Develop Change Management Plans
  • Learn and Practice The Development of Communication Plan; Resistance Management Plan, Training Plan and Master Change Management Plan

It will be highly participative two-day training workshop. They are made up of a blend of theory, facilitated inputs, skills practice sessions, video support, group discussions, self-assessment, facilitator feedback and practical exercises.

There will be many easy to use tools, techniques and templates to aid every stage of the organisational change process. All participants will learn a set of common personal and organisational change vocabulary.

Learning will take place in a friendly, supportive atmosphere where participants will be applying newly acquired change leadership and management tools and techniques. This programme promise to be fun with many self-discoveries and insights.

  • S$1,337.50* (including GST)
* Members enjoy a 15% discount before GST
* Group Discount (3 or more participants) - 10%

SDF Grant
  • Pre-approved SDF Funding of S$28.00 for All Companies
  • SDF Course Code: CRS-N-0030607

SkillsFuture Credit
  • Pre-approved SkillsFuture funding of S$500.00

Available Course Sessions

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Trainer Profile

Jimmy Chew

All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.