Past models of management are giving way to new dynamic planning and execution of service operation approaches that encourage future thinking and process innovation. The pace of business is moving at an unprecedented rate. Organisations are challenged to keep abreast of changing demand of customers and new ways of service delivery. Organisations that embrace fresh approaches in planning and execution to improve their operations will thrive in this new economy that is continuously shaped by global competition and digital revolution.
Level 3 | New Managers
Level 4 | Managers
To effectively rethink and execute swiftly, a new set of disciplines is needed. To develop these disciplines, you will need to have the skills to address the following questions:
Workforce Skills Qualification trained and certified trainer