Dealing with criticisms and objections from customers/colleagues requires specific communication skills. This workshop enables you to acquire these skills to assert appropriately and confidently at work.
(Level 1) Admin & Support
(Level 2) Supervisor, Executive, & Emerging Managers
What is Assertiveness?
Gaik Lim is an interpersonal skills trainer and consultant with over 15 years of training experience.
As a professional who enjoys doing training, Gaik Lim has conducted a variety of interpersonal skills courses in Hong Kong, Brunei, Malaysia, Indonesia, Thailand and Singapore. With banking and corporate experience, she brings direct relevance to her programmes.
Her clients include multinational corporations, local and foreign banks, as well as hospitals and service-based companies.
Her training programmes are highly skilled-based with an interactive approach using real work-related case studies. A highly-rated trainer, her participants find her courses interesting, relevant and enjoyable.