Thousands of dollars are invested in sales training each year. And often, there is a gap in learning and execution of skills in the real world. Well-intentioned sales managers invest hours in training sales skills, only to discover that sales results do not always add up or rise in tandem. Low Emotional Intelligence skills can result in poor performance and cause sales people to sabotage their own success. Learning how to manage yourself effectively helps you to improve your performance and results, maintain integrity and enhance your overall trustworthiness. This is your key to sales success. By attending this course, you will learn strategies to manage yourself more effectively and overcome the challenges under the most stressful conditions in sales. By understanding yourself through an EQ assessment tool, you will be able to unlock your hidden potential from within to generate better sales results and/or improved relationships with your clients.
Emotional Intelligence and Sales Success are about being able to manage your own emotions so that you can think clearly and react appropriately. You will learn how to remove mental and emotional blocks that are obstructing your sales progress and development.
Using the world’s renowned EQ assessment tool, you will be able to understand and express yourself, understand others and relate with them, and deal with daily challenges and difficulties. By closing the gaps between knowing what to do (sales skills) and actually doing it (EQ skills), you will know how to manage your responses to clients and difficult situations by:
Suitable for marketing, sales and customer services support staff and anyone who wants to learn how to be more successful with relationships and increased performance with their clients.
Emotional Intelligence & Sales Success
Sim Sen has been training and coaching emotional intelligence for over a decade. Sim is a veteran aviator for over two decades with the airline industry. A business partner consultant with SHELL, he has trained and coached hundreds of leaders and managers from different nationalities and countries spanning across industries in government, SMEs and MNCs.
Sim is a certified coach by ICF, Ken Blanchard, David Rock, DDI-World, CCPC, Marshall Goldsmith and Yale University. He is EQ certified in EIA, ESCI, MSCEIT, RULER, EQ-i 2.0 and 6 Seconds.
Sim has completed an applied science degree in aviation training technology, master in communication and master in HR with Texas State and Queensland universities.