In the world of business, time is of the essence. Business writing has to be done fast, with the objective of achieving the desired outcome. Correspondence has to be clear, concise, correct, courteous and coherent so the reader can understand and respond equally fast. This course arms participants with the writing skills to produce client letters, emails and short reports which are clear, organised, readable, that flow logically and manifest the appropriate style.
For anyone interested in improving their business writing skills for effective communication.
Emphasising Business Correspondence
Valerie Valberg-Yeoh brings to the course 26 years of experience in communications. The top graduate of her cohort of teacher trainees became Editor of Singapore Airlines' award-winning house newspaper, Outlook. Her particular expertise is linguistics. After an overseas stint, Valerie returned to teach Communications Skills at the Singapore Polytechnic.
Valerie has been conducting training in both written and spoken communications. In 1993, she won the PAN SE Asian Toastmasters' Speech Competition and has added presentation skills and speech training to her courses. She also conducts courses for the Institute of Public Relations.
Among Valerie's corporate lients are the Singapore National Employers' Federation, Creative Technology, Visa International, Singapore Technologies, GlaxoSmithkline, Nanyang Polytechnic and the Monetary Authority of Singapore.