A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the written word.

Course Benefits

Upon completion of this workshop, participants will be able to:

•     Plan and organize their document
•     Express ideas to suit the audience and purpose
•     Use specific tools as guidelines for writing
•     Identify and avoid the common errors in writing
•     Apply the principles in writing business correspondence

Target Audience

Managers, Executives and Professionals who need to develop the skills of writing good business letters, e-mails, memos, reports and proposals as well as those who have to vet their subordinates’ writing.

Course Outline

Module 1: The Process of Composition: Planning and Organisation

• Principles of Effective Writing
• The POWER© Tools of Writing
• How to Plan Your Writing
• Assessing the Writing Situation
• Reader Analysis
• Identifying the Purpose for Writing
• Deciding on the Tone of Voice
• Deciding How to End
• Inductive and Deductive Approaches
• Ascending and Descending Outlines
• Planning and Organising Reports
• Writing From an Outline
• Writing the First Draft

• Clarity in Thought and Writing
• Parallel Structures
• Mistakes in Usage
• Jargon
• Using Appropriate Phrases
• How to Make the Tone of Writing Work for You
• Positive and Negative Writing
• Active and Passive Voice
• Avoiding Ambiguity
• Email Etiquette
• Using Contractions and Abbreviations

• Grammar for Professional Writing
• Coming to Grips with the Parts of Speech

Available Course Sessions

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Trainer Profile

Mae Wong

All of our Associate Trainers offer our high level of service therefore are subject to regular peer assessments and interview prior to joining our Institute. They must all be qualified and have relevant experience to an agreed level and are subjected to continual audit and evaluation. Strict internal assessment is implemented as an integral part of our quality control mechanism.